8 Northern Doctors Urgent Care (NDUC) This is a GP out-of-hours service covering Northumberland, Newcastle upon Tyne and North and South Tyneside, as well as Middlesbrough, Redcar & Cleveland and Hartlepool, County Durham. NDUC operates a walk-in centre, for registered patients listed in Eston, Teesside. It also manages three primary care centres in Washington, Houghton le Spring and Bunny Hill, Sunderland. Staffordshire Doctors Urgent Care (SDUC) SDUC provides GP led out-of-hours care for Staffordshire including Stoke- on-Trent, Leek, Stafford, Cannock, Uttoxeter, Burton, Lichfield and Tamworth. Bath and North East Somerset Doctors Urgent Care (BDUC) This is an integrated urgent care service for Bath, Keynsham & District, Midsomer Norton, Radstock and Chew Valley areas. As part of the integrated model of care, BDUC operates an urgent care centre at the front of the Royal United Hospital Emergency Department. It also provides GP out-of-hours cover for the whole of Bath and North East Somerset and medical cover to Paulton Memorial Hospital and St Martin’s Hospital. BDUC also operates a Homeless Healthcare Service at Julian House Hostel in Bath. Group Update Vocare comprises a number of organisations which provide local primary healthcare services in several UK regions. Headquartered in North East England, we began operating as Northern Doctors Urgent Care (NDUC) in 1996, before expanding our operations in Staffordshire, trading as Staffordshire Doctors Urgent Care (SDUC) in 2012. This was followed by Bath and North East Somerset, trading as Bath and North East Somerset Doctors Urgent Care (BDUC), in 2014. We then expanded to Yorkshire, Somerset and East Leicestershire and Rutland in 2015, trading as Yorkshire Doctors Urgent Care (YDUC), Somerset Doctors Urgent Care (SDUC) and East Leicestershire and Rutland Urgent Care (ELRUC) respectively. In September 2015, we expanded to the West Midlands, trading as West Midlands Doctors Urgent Care (WDUC). As of 31 March 2016, Vocare delivered GP out-of-hours and urgent care services to more than nine million patients nationally. Through continually strong growth since 2013, we have evolved into a national organisation with a diversified offering across the country. Our services are provided through a network of regional operational headquarters throughout the UK and fall into the following sub-divisions: